tư-vấn-iso-9001

 

Welcome to our ISO 9001:2015 consulting service! With experience and expertise in the field of ISO 9001:2015 consulting, we are proud to provide high-quality consulting services to help your business achieve ISO 9001:2015 international standards.

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Our consulting services are designed to help businesses improve operational efficiency, enhance competitiveness and ensure the quality of products and services. We have a team of experienced consultants, ready to assist you in the process of bringing your business to international standards.

ISO 9001 is an international standard for quality management systems (QMS). To be certified according to the ISO 9001 standard, a company must comply with the requirements set out in the ISO 9001 Standard. However, understanding and applying this standard on its own is a challenge for many businesses because many Human resources do not clearly understand standard requirements, have no implementation experience…

Therefore, instead of learning and implementing it themselves, businesses have sought the help of professional consulting companies – where there are experienced ISO 9001 consultants to help them build and deploy. quality management system according to ISO 9001:2015 standards effectively – accurately – saving time.

If your business is also facing the same problem, please refer to Dqs Center’s ISO 9001 consulting service!

Which businesses should apply ISO 9001?

A large number of businesses in many countries around the world apply ISO 9001 standards to their systems. It allows companies to maintain high standards of quality assurance. In addition, it is also recognized as an important indicator of a company’s commitment to running its business effectively.

ISO 9001 is the standard for quality management systems. Therefore, any business with a quality management system can develop and apply ISO 9001, including manufacturing and service industries.
• It doesn’t matter what the size of the organization/business is: a few people to more than tens of thousands of people.
• It doesn’t matter the industry – it could be a restaurant, a consulting company, a manufacturing company, a government agency, etc. There are different standards under ISO 9001 for specific industries. Some specific industries that businesses receive many benefits from ISO 9001 are: Construction, Engineering, Manufacturing, Technology, Hotel Services, Health Care

Benefits when applying ISO 9001:2015

Enhance reputation and business image

The ISO 9001 standard has become the basis for creating a worldwide quality management system. Achieving ISO 9001 certification can be a powerful marketing tool, enhancing a business’s image and reputation.

Improve customer satisfaction

Improving customer satisfaction by planning and striving to meet customer requirements is one of the foundations of ISO 9001. By improving customer satisfaction, businesses can keep retain many loyal customers and bring in more revenue.

Better process integration

Better process integration reduces errors, drives efficiency and saves costs
Continuous improvement
Continuous improvement is applied to improve an organization’s processes and outputs, delivering ongoing benefits to the business.

Employee engagement

Employees who participate in improving the processes in which they work are happier and more engaged employees. Engaged employees are more productive and will help the company grow, especially when they understand how the quality of the process depends on them.

Our ISO 9001:2015 consulting services include:

– Train employees on ISO 9001:2015 and process improvement methods.
Design and implement a quality management system according to ISO 9001:2015
– Check and evaluate the effectiveness of the current quality management system.
– Support in the process of building registration documents for ISO 9001:2015 certification.
– Provide support for businesses in the process of monitoring and updating the quality management system according to ISO 9001:2015.
How does our consulting service support you about iso 9001:2015?

HOW CAN WE ASSIST YOU WITH ISO 9001: 2015

1. Gap Assessment        tu-van-iso-9001

We offer this service to organizations that have existing documents including policies, procedures, manuals, forms, handbooks, etc., and would like to check if the existing documents meet the requirements of the desired standards and what they need to do to certify the system.

2. System Development

We offer this service to organizations that do not have any existing system (documents) including policies, procedures, manuals, forms, handbooks, etc. or the gap assessment shows that their existing system needs to improve to meet the requirements of the desired standard.

tu-van-iso-9001
Dịch vụ tư vấn chứng nhận ISO, Tiến trình tư vấn ISO  hệ thống quản lý chất lượng

3. Implementation

A Management system should be documented and implemented to meet the requirements of the desired standards. We will supervise and guide our clients during the Implementation of the management while they follow the policies and procedures and use the forms.

4. Internal Audit      tu-van-iso-9001

An annual internal audit is required to get certified and maintain the ISO certificates. We offer this service to organizations that do not have the internal resources to conduct internal audits or would like to have a new pair of eyes to detect opportunities for improvement

5. Attending External Audit      tu-van-iso-9001

Dealing with the external auditor might be quite stressful and challenging for organizations, particularly those willing to certify their system for the first time. We will attend the external audit and assist them as a facilitator for a better and smoother experience.

6. Ongoing Maintenance       

Once the organizations achieve their certificate, they will face a new challenge for maintaining what they have achieved as every year the certification body comes back for a surveillance audit. We offer this service to draw their attention to what they might miss in the routines.

Time for work Development System according to item 2, from 2 to 7 months, depending on the organization’s production and business situation

 ISO 9001: 2015 TRAINING & CONSULTING PLAN

Sq.

 

Items of ISO project

 

 

In charge

Progress with milestone (month/ week)

 

Total

Man-days

1st month

2nd month

3rd month

4th month

5th month

6th month

1

2

3

4

1

2

3

4

1

2

3

4

1

2

3

4

1

2

3

4

1

2

3

4

1

Factory tour & general documents & records survey

Consultant & ISO team

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

2

ISO 9001 awareness & interpretation training

Consultant & ISO team

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

3

Writing documents assignment for each of the Depts

ISO team

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

4

Writing/ modification the procedures/ documents

Consultant & ISO team

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4

5

Issue documents

ISO team

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6

Training general requirements to ISO team

Consultant & ISO team

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

7

ISO 9001 internal auditor training

Consultant & ISO team

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

8

Internal audit

Consultant & ISO team

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4

9

Management review

BOD & ISO team

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

10

Corrective action after internal audit

Consultant & ISO team

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

11

Pre-audit  by consultant

Consultant & ISO team

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

12

Certificating audit – 1st stage audit (*)

ISO team & auditors team

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

13 

Corrective action

Consultant & ISO team

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

14

Certificating audit – 2nd stage audit (**)

ISO team & auditors team

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

Total man-days

 

 

 

 

 

 

 

17

Notes: Certification audit is carried out by the independent Certification Body (Ex: SGS, TUV, URS…)

(*) & (**) Certification Body will make the certification audit plan with man-days properly.

LIST OF DOCUMENTS NEED TO BE WRITTEN ACCORDING TO ISO 9001: 2015 

 
Sq.
Document’s name
ISO 9001 Clause
1
Quality policy
5.2
2
Quality objectives for each of the departments
6.2
3
Quality manual (if any)
4
Risks assessment and opportunity procedure
6.1
5
Provision of human resources procedure
 7.1.2
 6
IT instrument management procedure
7.1.3
7
Maintenance and repairs production instruments procedure
7.1.3
8
Control / calibration of measuring instrument procedure
7.1.5
9
Management of knowledge procedure
7.1.6
10
Training procedure
7.2 & 7.3
11
Control of documents & data procedure
7.5
12
Control of records procedure
7.5
13
Control plan (for each type of product)
8.1
14
Contract/ PO  review procedure
8.2
15
Design procedure (if your organization has design process)
8.3
16
Management of suppliers evaluation procedure
8.4.3
17
Purchase procedure
8.4
18
Checking material procedure
8.4
19
Outsource management procedure (if any)
8.4
20
Control of manufacturing procedures
8.5.1
21
Control of service provision procedure
8.5.1
22
Import – Export procedure
8.5.1
23
Input – output management procedure (warehouse)
8.5.4
24
Customer complaints procedure
8.5.5
25
Control of changes procedure
8.5.6
26
In-process & final check procedures
8.6
27
Control of non-conforming product procedure
8.7
28
Customer survey procedure
9.1.2
29
Analysis of data procedure
9.1.3
30
Internal audit procedure
9.2
31
Management review procedure
9.3
32
Corrective action procedure
10.2
33
Improvement procedure
10.3
34
Job descriptions (JD)
5.3
35
Work instructions
 

WHY CHOOSE US ?

15 years of experience

Enthusiastic and responsible advice

Good payment terms

Certification Guaranteed

VỀ CHÚNG TÔI

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Respect

We treat our team members, customers, partners and suppliers with mutual respect and sensitivity. We respect diversity, similarities, differences.

Honesty and Transparency

We acknowledge mistakes honestly and rectify them promptly. We deal with our clients and our people with the utmost transparency.

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Integrity

We value the trust and respect of our community, clients and coworkers. We always act ethically and follow through on commitments we make.

Creativity and Innovation

We make a difference. We embrace innovation. We take risks to innovate and remain at the cutting edge

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Our Values

Client- Oriented

Our ability to genuinely listen, understand and meet our clients’ needs is a key differentiator and a critical success factor for our business.

Simplicity

We strive to make our clients’ experience easier by proposing intuitive and simple solutions. We focus on keeping things as simple as possible.

OUR CLIENTS

DQS CENTER | Over 15 years of practical experience in production, assessment and consulting, we have supported many customers to operate a good quality management system, food safety, and achieve certificates of ISO 9001 / ISO 14001 / ISO 22000 /FSSC 22000/ HACCP/BRC/ ISO 45001 / IATF 16949…